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Epicor Completes Acquisition of ShopVisible
By ShopVisible Marketing
1/5/2015 11:58:00 AM  

AUSTIN, Texas, January 5, 2014 -- Epicor Software Corporation, a global leader in business software solutions for retail, manufacturing, distribution, and services organizations, today announced that it has completed its acquisition of privately held ShopVisible, LLC, a dynamic provider of proven cloud retail order management and digital commerce solutions.

As previously stated in the news release, “Epicor to Acquire ShopVisible™…,” issued on Dec. 11, 2014, the acquisition of ShopVisible is expected to expand Epicor’s position as a leading provider of extended omni-channel solutions for midsize and large retail chains. ShopVisible customers -- driving hundreds of millions of dollars of gross merchandise value annually -- include leading and emerging global and domestic retailers and branded manufacturers such as 3M, Liberty Hardware, Tempur-Pedic, Bluemercury, Hue, Atwoods, and Plow & Hearth.

ShopVisible and its proven, scalable multitenant software as a service (SaaS) solutions in combination with the complementary Epicor retail transaction, enterprise and analytics systems, will enable retailers to optimize the customer experience for consumers across a growing number of mobile devices, channels and interaction points. Offering one view of products, one view of customers, and one view of orders, the solution is updated in real-time, is available from any point of interaction, and integrates multiple transaction and data points to fulfill the business and customer demands in today’s omni-channel retail environment.

ShopVisible solutions -- now part of the Epicor Retail suite of solutions -- will be showcased both in the Epicor booth #3602 and Epicor | ShopVisible booth #322 at the National Retail Federation’s 104th Annual Convention and EXPO at the Jacob K. Javits Convention Center in New York City later this month, Jan. 11-14. ShopVisible CEO, now vice president of digital commerce for Epicor, Sean Cook will present in a BIG !deas session on Tuesday, Jan. 13 from 2:30 to 3:30 PM, Level 3 Expo Hall, Room 4.  In this session titled, “Enterprise-Wide Omni-Channel: A Broader Approach with Better Results,” Cook will explain why today’s top retailers are expanding their approach to omni-channel, and how an integrated technology platform across the enterprise can drive for greater insights and operational excellence resulting in higher levels of performance and growth.

ShopVisible Digital Commerce lets retailers run a state-of-the-art online business with everything needed for rich customer engagement, more productive selling, and a consistent brand experience. The solution empowers retailers to manage content, product information, pricing, wish lists, shipping, and ratings and reviews, with packaged integration to third-party systems.

ShopVisible Order Management delivers advanced stand-alone order management to support the complex business processes associated with both business to consumer (B2C) and business to business (B2B) order processing across all channels. It includes full order management lifecycle capabilities from initial order collection through order orchestration to post-transaction order repository processes.

“The acquisition of ShopVisible provides key capabilities supporting Epicor’s vision of a converged commerce platform to serve today’s connected shoppers,” said Noel Goggin, executive vice president and general manager, Epicor Retail. “We now can offer retailers all the elements they need for omni-channel retailing through real-time interaction among our point of sale (POS), mobile POS, Enterprise Selling, eCommerce, Mobile Commerce, CRM, Sales Audit Merchandising, and Warehouse Management solutions.”

 

About Epicor Retail

Epicor Retail advanced end-to-end cloud and on-premises solutions meet the business needs of forward-thinking retailers, and the evolving expectations of their technology-enabled customers. Our solutions, which include Store/Mobile Store, Digital Commerce, CRM/Clienteling, Enterprise Order Management, Planning, Merchandising, Sourcing/PLM, Audit and Operations Management, and QuantiSense Retail Analytics, optimize all aspects of customer engagement, enterprise merchandising management and big data analytics. Together, they represent retail’s first extended omni-channel Cloud offering with a converged commerce platform that supports one clear view of products, customers and transactions across the enterprise. Epicor Retail solutions are trusted by more than 500 leading brands -- from Aeropostale, Boot Barn, and Carters to Michael Kors, Plow & Hearth, and Urban Outfitters -- to drive efficiency, profitability and growth.

 

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.

Follow Epicor news on Twitter @Epicor, @Epicor_Retail, @Epicor_DIST, @Epicor_MFG, @EpicorEMEA, @EpicorUK, @EpicorAPAC, @EpicorLAC and @EpicorRU.

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Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. ShopVisible is a trademark of ShopVisible, LLC.  All other trademarks 

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ShopVisible Reveals 24%Increase in Order Volume on National Free Shipping Day
By ShopVisible Marketing
12/22/2014 12:11:00 PM  

ATLANTA (PRWEB) December 22, 2014

ShopVisible’s clients, some of the country's largest online B2B and B2C retailers, experienced 24 percent higher order volume on National Free Shipping Day, versus 2013. The eCommerce metrics presented in Dashing Thru the Data, ShopVisible’s holiday data dashboard, provide insight for retailers throughout the holiday season based on weekly updated metrics.

This year’s National Free Shipping Day data points to key trends in mobile, payments, and omnichannel commerce, highlighted by 26 percent of total online sales resulting from smartphones and 18 percent of payments made through Amazon. The highest percentage of sales took place between 11am – noon EST and after 9pm EST, during traditional business hour slow down. Average order values also increased 6 percent when compared to 2013’s National Free Shipping Day, doubling the weekly increase average seen so far in 2014. This signals that online shoppers effectively took advantage of the shipping savings this holiday shopping season and that savvy online shoppers are now relying more on smartphones, as evidence of growth in the new wave of omnichannel commerce.

Data revealed in ShopVisible’s ‘Dashing Thru the Data’ dashboard also revealed that a total of 40 percent of site traffic came from a combination of tablet and mobile devices, with 14 percent specifically coming from tablets during the last day of the online holiday shopping rush. Additionally, alternative payment methods, such as PayPal and Amazon Payments, captured 35 percent of total online payments on National Free Shipping Day. With 15 percent of total sales coming from Paypal and 18 percent from Amazon, it is evident that retailers will need to continue integrating alternative payment options into sites going into 2015.

With only a few short days left in the holiday shopping season, it is critical that retailers adjust their eCommerce offerings to meet the needs of savvy omnichannel consumers as early as possible, as the busiest shopping season of the year comes to a close after this month. In order take advantage of insights provided by shopping behavioral data, ShopVisible will display the combined metrics through December 31, 2014. Click here to view the holiday data and follow #MerryData on Twitter.

“Our Dashing Thru the Data dashboard enables retailers to identify trends in holiday shopping behaviors that may be integrated in the new year, and this year’s Free Shipping Day data shows the influence of shipping discounts among savvy online shoppers,” said Sean Cook, CEO of ShopVisible. “The significant increase in smartphone traffic and alternative payments also indicates the significance of omnichannel functionalities needed to meet shoppers’ growing expectations.”

It was recently announced that Epicor Software Corporation plans to acquire ShopVisible to further enable the vision of converged commerce in the increasingly omnichannel world. For more information on the acquisition, click here.

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About ShopVisible 
ShopVisible is an end-to-end SaaS commerce platform that powers the shopping experiences of today. Whether your customer is an individual consumer or a business, we power the commerce sites that enable them to buy from you. Reach your customers online, on their mobile devices or through popular channels like Amazon and eBay. ShopVisible also enables your back office management including orders, inventory, channel, content management and more. With our APIs, the ShopVisible commerce platform is extensible and easily integrates to 3rd party systems such as fulfillment, ERP, PIM, and other platforms that are core to your business. ShopVisible helps brands and businesses to attract and retain the new connected customer and is the chosen platform for companies like 3M, London Fog, Tempur-Pedic, Office Depot Canada, Plow & Hearth and MovieMars. Learn more atShopVisible.com and by following @ShopVisible.


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ShopVisible Reveals 24%Increase in Order Volume on National Free Shipping Day
By ShopVisible Marketing
12/22/2014 12:11:00 PM  

ATLANTA (PRWEB) December 22, 2014

ShopVisible’s clients, some of the country's largest online B2B and B2C retailers, experienced 24 percent higher order volume on National Free Shipping Day, versus 2013. The eCommerce metrics presented in Dashing Thru the Data, ShopVisible’s holiday data dashboard, provide insight for retailers throughout the holiday season based on weekly updated metrics.

This year’s National Free Shipping Day data points to key trends in mobile, payments, and omnichannel commerce, highlighted by 26 percent of total online sales resulting from smartphones and 18 percent of payments made through Amazon. The highest percentage of sales took place between 11am – noon EST and after 9pm EST, during traditional business hour slow down. Average order values also increased 6 percent when compared to 2013’s National Free Shipping Day, doubling the weekly increase average seen so far in 2014. This signals that online shoppers effectively took advantage of the shipping savings this holiday shopping season and that savvy online shoppers are now relying more on smartphones, as evidence of growth in the new wave of omnichannel commerce.

Data revealed in ShopVisible’s ‘Dashing Thru the Data’ dashboard also revealed that a total of 40 percent of site traffic came from a combination of tablet and mobile devices, with 14 percent specifically coming from tablets during the last day of the online holiday shopping rush. Additionally, alternative payment methods, such as PayPal and Amazon Payments, captured 35 percent of total online payments on National Free Shipping Day. With 15 percent of total sales coming from Paypal and 18 percent from Amazon, it is evident that retailers will need to continue integrating alternative payment options into sites going into 2015.

With only a few short days left in the holiday shopping season, it is critical that retailers adjust their eCommerce offerings to meet the needs of savvy omnichannel consumers as early as possible, as the busiest shopping season of the year comes to a close after this month. In order take advantage of insights provided by shopping behavioral data, ShopVisible will display the combined metrics through December 31, 2014. Click here to view the holiday data and follow #MerryData on Twitter.

“Our Dashing Thru the Data dashboard enables retailers to identify trends in holiday shopping behaviors that may be integrated in the new year, and this year’s Free Shipping Day data shows the influence of shipping discounts among savvy online shoppers,” said Sean Cook, CEO of ShopVisible. “The significant increase in smartphone traffic and alternative payments also indicates the significance of omnichannel functionalities needed to meet shoppers’ growing expectations.”

It was recently announced that Epicor Software Corporation plans to acquire ShopVisible to further enable the vision of converged commerce in the increasingly omnichannel world. For more information on the acquisition, click here.

###

About ShopVisible 
ShopVisible is an end-to-end SaaS commerce platform that powers the shopping experiences of today. Whether your customer is an individual consumer or a business, we power the commerce sites that enable them to buy from you. Reach your customers online, on their mobile devices or through popular channels like Amazon and eBay. ShopVisible also enables your back office management including orders, inventory, channel, content management and more. With our APIs, the ShopVisible commerce platform is extensible and easily integrates to 3rd party systems such as fulfillment, ERP, PIM, and other platforms that are core to your business. ShopVisible helps brands and businesses to attract and retain the new connected customer and is the chosen platform for companies like 3M, London Fog, Tempur-Pedic, Office Depot Canada, Plow & Hearth and MovieMars. Learn more atShopVisible.com and by following @ShopVisible.


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Epicor to Acquire ShopVisible™
By ShopVisible Marketing
12/11/2014 11:39:00 AM  
Epicor to Acquire ShopVisible™ to Accelerate Delivery of Extended Omni-Channel Vision with Addition of Cloud Order Management and Digital Commerce Solutions
 
Acquisition to Create a Best-in-Class Converged Commerce Platform for Midsize and Large Retailers that Enables Highly Valued, Differentiated Customer Experiences across all Consumer Touch Points
 

AUSTIN, Texas, December 11, 2014 -- Epicor Software Corporation, a global leader in business software solutions for retail, manufacturing, distribution, and services organizations, today announced that it has agreed to acquire Atlanta-based ShopVisible, LLC, a dynamic provider of proven cloud retail order management and digital commerce solutions. The acquisition of ShopVisible, expected to close by the end of the year, will expand Epicor’s position as a leading provider of extended omni-channel solutions for midsize and large retail chains.

ShopVisible and its proven, scalable multitenant software as a service (SaaS) solutions in combination with the complementary Epicor retail transaction, enterprise and analytics systems, will enable retailers to optimize the customer experience for consumers across a growing number of mobile devices, channels and interaction points.

ShopVisible delivers an advanced standalone order management solution that supports the complex business processes associated with both business to consumer (B2C) and business to business (B2B) order processing.  The solution includes full order management lifecycle capabilities from initial order collection through order orchestration to post-transaction order repository processes.  The combination of ShopVisible’s foundational order management capability with Epicor point of sale (POS), mobile POS, omni-channel Enterprise Selling, Merchandising and Warehouse Management solutions is expected to create the retail industry’s preeminent integrated end-to-end cloud-based solution for omni-channel retailers.

According to a recent report by Gartner, Inc., “The worldwide market for digital commerce applications is growing at 14% CAGR, reflecting the high priority that organizations place in digital commerce investments.” Furthermore, “SaaS digital commerce platforms are popular among small to midsize organizations, as well as an increasing number of large enterprises. Roughly 20% of implementations are estimated to be delivered using SaaS, and that number is growing.”[1]

ShopVisible provides a complete digital commerce platform with extensive built-in functionality for premier B2C and B2B ecommerce and responsive mobile commerce sites.  Content management, product information management, pricing management, ratings and reviews, wish list management, automated subscriptions with renewals, shipping and more are all available within the solution.  The ShopVisible platform also includes packaged integrations to leading third party systems leveraging modern standard published web services and file-based interfaces.

ShopVisible customers -- driving hundreds of millions of dollars of gross merchandise value annually -- include leading and emerging global and domestic retailers and branded manufacturers such as 3M, Liberty Hardware, Tempur-Pedic, Bluemercury, Hue, Atwoods and Plow & Hearth.

Bluemercury, a fast-growing midsized luxury beauty omni-channel retailer, is a current user of both Epicor and ShopVisible systems and is looking forward to a completely integrated solution. “This move to a complete extended omni-channel cloud offering – combining full support for traditional POS and mobile POS devices in physical stores, fully functioning website and consumer mobile devices, with real-time order management and integration to enterprise applications such as merchandising, sales audit and CRM -- all from a single vendor is extremely exciting,” said Barry Beck, Founder of Bluemercury. “There has been a lot of market discussion around the need for a true integrated omni-channel end-to-end solution that covers both enterprise and customer engagement processes, and this combination seems to deliver on that vision.”

“We are excited about this acquisition, as ShopVisible has spent several years developing and proving out its world-class order management and digital commerce solutions with some highly progressive companies,” said Noel Goggin, executive vice president and general manager, Epicor Retail. “We believe ShopVisible’s proven and scalable solutions will be a perfect complement to the Epicor solutions portfolio. We have a vision to enable the transformation of our customer’s operations to meet the new retail reality -- we call this a transformation to ‘Inspired Retailing’ -- together with ShopVisible we expect to fully deliver on the vision.”

“Epicor and ShopVisible have a shared vision and complementary technology foundation that will provide a complete extended omni-channel solution to retailers and branded manufacturers,” said Sean Cook, CEO of ShopVisible.  “We look forward to becoming part of the Epicor team and playing a part in the ‘Inspired Retailing’ transformation.”

Following the close of the acquisition, Cook and Josh Lloyd, co-founder and chief technology officer at ShopVisible, will join the Epicor Retail team to lead cloud-based order management and digital commerce initiatives.

About ShopVisible 
ShopVisible is an end-to-end SaaS commerce platform that powers the shopping experiences of today. Whether your customer is an individual consumer or a business, we power the commerce sites that enable them to buy from you. Reach your customers online, on their mobile devices or through popular channels like Amazon and eBay. ShopVisible also enables your back office management including orders, inventory, channel, content management and more. With our APIs, the ShopVisible commerce platform is extensible and easily integrates to 3rd party systems such as fulfillment, ERP, PIM, and other platforms that are core to your business. ShopVisible helps brands and businesses to attract and retain the new connected customer and is the chosen platform for companies like 3M, Liberty Hardware, Tempur-Pedic, Bluemercury, Hue, Plow & Hearth and Atwoods. Learn more at ShopVisible.com and by following @ShopVisible.

 

About Epicor Retail

The Epicor Retail solutions business is the leading provider of extended omni-channel solutions for midsize and large retail chains, delivering advanced solutions for retailers seeking to streamline processes, integrate channels, leverage intelligence and inspire customers, to maximize profitability. The Epicor Retail end-to-end suite is designed to meet the evolving merchandise and service expectations of today’s connected, cross-channel shopper, and the business requirements of the most demanding specialty soft goods and hard goods retail environments in a variety of industries including apparel, footwear, discount, and general merchandise. Hundreds of leading retailers -- from Aeropostale and General Nutrition Centers, to Michael Kors and VF Corporation -- trust Epicor Retail solutions to help them remain current, competitive, and consistently strong.

 

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.

 

Follow Epicor news on Twitter @Epicor, @Epicor_Retail, @Epicor_DIST, @Epicor_MFG, @EpicorEMEA, @EpicorUK, @EpicorAPAC, @EpicorLAC and @EpicorRU.

 

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Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. ShopVisible is a trademark of ShopVisible, LLC.  All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation or ShopVisible, LLC, as applicable.

 

Forward-Looking Statements

Management of Epicor Software believes certain statements in this press release may constitute forward-looking statements under the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements regarding the transaction, including potential synergies, the expected impact of the transaction, timing of closing, future operations of the combined entity, employment of certain executives and other statements that are not historical fact. These forward-looking statements are based on currently available competitive, financial and economic data together with management’s views and assumptions regarding future events and business performance as of the time the statements are made and are subject to risks and uncertainties, including, without limitation, risks associated with market and economic conditions, Epicor’s ability to consummate the transaction, which is subject to certain customary closing conditions, Epicor’s ability to integrate this acquisition and recognize expected synergies, Epicor’s ability to continue to support ShopVisible’s customers and add functionality to ShopVisible’s products, and the risks and uncertainties described in Epicor’s Annual Report on Form 10-K for the year ended September 30, 2013 and Quarterly Reports on Form 10-Q. Actual results may differ materially from those expressed or implied in the forward-looking statements. As a result of these factors the business or prospects expected by the Company as part of this announcement may not occur. Epicor undertakes no obligation to revise or update publicly any forward-looking statements except as required by applicable law.

 

Contact:     

Lisa Preuss                                                            

Senior Director, Corporate Communications       

Epicor Software Corporation     

+1 949 293 1055                                                                                                         

lpreuss@epicor.com

Erin Lutz

Lutz PR (on behalf of Epicor)

+1 949 585 4235

erin@lutzpr.com



[1] Gartner, Inc., “IT Market Clock for Digital Commerce, 2014,” by David Kohler, Gene Alvarez and Penny Gillespie (August 29, 2014)


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5 Universal Tactics to help Increase Conversions
By ShopVisible Marketing
10/21/2014 10:42:00 AM  

Just as there are different types of online shoppers, there are a number of variables that affect how, when, and why they convert. Factors such as seasonality, traffic sources, competitive offerings and product or service categories can all affect a shoppers’ willingness to buy.  Many of these factors you don’t control. But some of them you do.

Here are five universal tactics that can help you increase conversion.

Responsive Design

In an age where mobile represents up to 30% of a website’s traffic and, according to Google, 61% of mobile visitors move on to competitors’ sites after encountering a frustrating mobile browsing experience, optimizing conversion rates across each platform has become non-negotiable. Unfortunately on most retail sites, the process of trying to purchase something on a mobile device can be tedious and frustrating. Providing an optimized user experience has some serious upside – according to Case-Mate, an optimized experience across devices has reduced their cart abandonment rate by 35% below industry average

Learn more in the full article at Multichannel Merchant.  


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