B2B Trends: Applying B2C Best Practices to your B2B BusinessFunny thing about companies: they're filled with people. We forget that sometimes. B2B sellers who emulate major online retailers, pay attention to their customers, and are able to deliver in an omnichannel way, will become the big winners.
Key Take-Aways Include:
- Why customers simply won't accept substandard B2B experiences, and what you can do about it.
- How to align your organization structurally to support this new paradigm.
- 5 lessons to help you navigate this exciting new world.