Training & Education
Our comprehensive training resources range from online content based help to customized expert training at your office, our office, online or over the phone. When you need us, we will be there.
We work hand in hand with our clients to deploy enhanced tools and features to maximize site visibility, traffic, conversion, sales, and customer loyalty. Moreover, we maintain the ShopVisible Knowledge Base for our clients’ use that shares learning across our client base - creating a community with vested interest in mutual success.
Specialized Training
? Detailed Release Notes - We enhance the platform on an eight-week release cycle, and post detailed release notes outlining the changes six times per year.
? Tech Talk Webinar - With each Enhancement Release, ShopVisible conducts a live webinar to keep you abreast of latest developments from the recent release.
? ShopVisible Knowledge Base – Our 24/7 online help system is accessible on the ShopVisible Site Manager to guide you through use of the platform.
? Instructional Videos – We offers training videos to show you the ends and outs of our Site Manager whenever it’s convenient for you.
? Customer Forum - We maintain a customer forum with a directory of frequently asked questions populated by ShopVisible clients and employees and host an online discussion group
Personalized Support
? In-depth curriculum pre/post launch for key business staff
? On-site and group training
? Call Center Training
Our comprehensive training resources range from online content based help to customized expert training at your office, our office, online or over the phone. When you need us, we will be there.
We work hand in hand with our clients to deploy enhanced tools and features to maximize site visibility, traffic, conversion and customer loyalty. Moreover, we maintain the ShopVisible Knowledge Base for our clients’ use that shares learning across our client base - creating a community with vested interest in mutual success.
Specialized Training
- Detailed Release Notes - We enhance the platform on an eight-week release cycle, and post detailed release notes outlining the changes six times per year.
- Tech Talk Webinar - With each Enhancement Release, we conduct a live webinar to keep you abreast of latest developments from the recent release.
- ShopVisible Knowledge Base – Our 24/7 online help system is accessible on the ShopVisible Site Manager to guide you through use of the platform and includes directory of frequently asked questions populated by ShopVisible clients and employees.
- Instructional Videos – We offer training videos to illustrate the ends and outs of our Site Manager whenever it’s convenient for you.
Personalized Support
- In-depth curriculum pre/post launch for key business staff
- On-site and group training
- Call Center Training
